Raj Iyer
Head of Global Public Sector, ServiceNow
Dr. Iyer brings over 30 years of experience leading technology and business transformation in both the private sector and Government.
He currently serves as the global head of the Public Sector business for ServiceNow. In this role, Dr. Iyer oversees and integrates product development, marketing, sales, support, legal and compliance, and government relations for large global public sector clients with an emphasis on developing go-to-market strategies and plans for top priority growth markets. He most recently served as the first civilian CIO of the United States Army overseeing strategy, policy and execution of a $16 Billion annual IT and cyber budget supporting both Army readiness and modernization through digital transformation. Previously he was a partner at a Big 4 Management Consulting firm where he advised and supported defense and national security clients on a number of complex enterprise transformation challenges in areas ranging from innovation and IT strategy to full IT modernization, helping agencies realize value and service excellence from their IT investments and help them reduce their IT operational costs.
He has been successful in establishing new organizations - including the first CIO Office in the Army in 2019, the first CTO office in the Army in 2009, has co-founded a successful technology startup, and has led recovery programs such as Healthcare.gov. His prior federal executive experience enables him to coach and advise CXO’s in the public sector.
Dr. Iyer is passionate about public service and has stayed connected with the public sector for most of his professional career inside and outside the Government. He also holds a number of prestigious industry awards such as Cloud Executive of the Year, Washington 100 Award, Fedscoop 50 Award, and many others.
